Our Commitment to Accessibility

Aligned Capital Partners Inc. strives to provide a barrier-free environment for our clients.

As a Company, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005).  We believe we have an important responsibility for ensuring a safe, dignified, and welcoming environment for everyone.

If you require any additional assistance, please let any of our staff members know.


Accessibility for Ontarians with Disabilities Act (AODA)

Multi Year Plan 2021-2025

The Accessibility Multi-Year Plan is intended to outline and identify the policies, processes and plans we currently have in place in response to the requirements established by the Integrated Accessibility Standards Regulation (IASR).  This plan replies to Head Office of Aligned Capital Partners Inc. (ACPI or ‘the Company’). This Plan will be reviewed annually, or more frequently as deemed necessary.

Statement of Commitment

Aligned is committed to providing a barrier-free environment for all individuals, including our clients, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the AODA and its associated standards and regulations and will ensure that we offer a fair, inclusive, safe and welcoming environment that is respectful of each person’s dignity and independence.

The goal of the AODA is the achievement of a fully accessible Ontario through the identification, prevention and removal of barriers. To meet this objective and the requirements under the AODA, ACPI has, and will continue to, incorporate accessibility measures into our policies, procedures, training, websites, and environment.  The AODA’s key principles of integration, equality, dignity and independence will be applied regardless of whether an individual is:

  • Working within or visiting our office;
  • Accessing our information;

As an organization, ACPI is committed to meeting the needs of individuals with disabilities in a timely manner. We understand that providing a barrier-free environment is a shared effort, and as an organization, we are committed to working with the necessary parties to make accessibility a reality for all.

Questions, concerns and/or comments regarding our practices and/or policies are to be directed to Human Resources.  Our Accessibility Policy is available upon request and in an accessible format if needed.  We encourage any individual interested in providing accessibility related feedback to do so by e-mail to Our feedback process can be made available in alternate formats and/or we can provide communication supports, upon request.


Client Service Policy

  1. ACPI has developed and implemented an Accessible Client Service Policy specific to our organization.
  2. Our Statement of Commitment is communicated to the public on our website.
  3. ACPI has communicated via our website that our Client Service Policy and Multi-Year Accessibility Plan are available upon request.
  4. The ACPI website is WCAG 2.0 compliant.
  5. ACPI has developed a process for receiving and responding to feedback related to accessibility.

AODA and Employment

  1. Training on the AODA and the Human Rights Code is part of the new hire onboarding process.  Record of completed training is retained by the Company.
  2. Training on the Customer Service Standard is part of new hire onboarding. Record of completed training is retained by the Company. 
  3. ACPI has developed an Accessibility policy, including statement of commitment to employees to provide a fair, inclusive and respectful workplace. This policy is provided as part of the new hire onboarding process.
  4. Job postings advise applicants that accommodations are available upon request.
  5. Offer letters advise selected candidates that accommodations are available upon request.
  6. Individual Accommodation Plans are created as needed, in consultation with the affected employee.
  7. Individual Return to Work Plans are created as needed, in consultation with the affected employee and any medical direction that has been provided.  
  8. Individual emergency response plans will be created as needed, in consultation with the affected employee to ensure employees with disabilities have access to assistance during a workplace emergency.
  9. All communication, policies, plans and information provided to candidates and employees can be provided in accessible formats and/or with communication supports upon request.
  10. The Joint Health and Safety Committee are tasked to include accessibility related policy, concerns, and initiatives as part of their ongoing role within the organization.

Our Multi-Year Plan, Accessibility Policy, and Accessibility Compliance Report, are available upon request and can be provided in an accessible format.

To view a copy of our Accessibility Policy click here: Accessibility Policy – 2024

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